Frequently Asked Questions
1. What is the purpose of the gov.lk website?
The gov.lk website serves as the official online portal for the Government of Sri Lanka.
It provides information about government services and organizations.
2. How can I access government services online?
You can access a wide range of government services online through the gov.lk website.
Navigate to the relevant section or use the search feature to find the service you need.
3. How do I contact a government department or agency?
Contact information for government departments and agencies can usually be found on their respective pages on the gov.lk website.
4. Can I pay for government services online?
Yes, many government services allow online payments.
Check the specific service details on the gov.lk website for information on payment options.
5. Is the information on the website accurate and up-to-date?
Yes, the government strives to keep information on the website accurate and up-to-date.
However, users are encouraged to verify critical information with the relevant government department or agency.
6. Are there any mobile applications provided by the government?
Yes, some government services may have dedicated mobile applications.
Check the Mobile Apps section on the gov.lk website for a list of available applications.
7. How can I provide feedback or report issues related to the website?
Use the Contact Us information on the gov.lk website to report issues, provide feedback, or seek assistance.
Your input is valuable in improving the website and government services.
8. Are there language preferences available on the website?
Yes, the gov.lk website may provide language preferences.
Look for language options on the homepage or in the website settings to choose your preferred language.
